Japanese SPEAKING Customer Service Representative

We have an exciting opportunity for a experienced Customer Service Agents, with a background in dealing with a wide range of customer enquiries, to join our busy and growing team, encompassing online sales and marketing, customer oriented with the ability to convince and develop sales over the phone and also utilising communication software products mainly for Japan.

We are looking for candidates with:

Proven experience of delivering customer excellence.

Good knowledge and use of everyday internet use.

Competence with MS Word and MS Excel as well as general use of MS Windows.

Analytical thinker who is comfortable with communication, sensitive with time management and high motivation.

Able to build and maintain strong, long-lasting customer relations.

Key Responsibilities;

Flexibility to work evening and weekend shifts on a regular basis.

Provide assistance to clients by email, live-chat and phone.

Teamwork skills Transferring accurate information to customers with quality service and customer satisfaction.

Dedicated to resolving customers issues or problems