TELEPHONE RESEARCHER

応募条件：
-恥ずかしがらず、はっきりと自信を持って、丁寧な電話対応ができる方。
-状況判断能力が高く、相手や場面に合わせた柔軟で素早い切り替えしができる方。
-アポイントメントなしで電話をかけ、知らない方々との会話をを楽しめる方。鋭く、ねばり強く、プロフェッショナルな姿勢で臨むことが大切です。
-自分の仕事に責任と誇りを持って積極的に取り組み、改善点を見出し、成長を続ける意思がある方。

業務内容：
-限られたサンプルの中から対象となる小売店等に電話をかけインタビューに協力していただけるように説得する。
-電話口の方とうまく交渉し、インタビュー相手にふさわしい方まで電話をつないでもらう。
-限られた時間の中でできるだけ正確で中身の濃い情報が得られるように工夫しながら質問をすすめる。
-日本語でのインタビューを細かい意味、文化的なニュアンスをとらえながら正確に翻訳する。
-各分野に精通している方々と専門的なレベルで話をすることができ、また親しみを持って接することで次回以降もインタビューに協力していただけるような関係性を築くことがポイントです。

Working Hours: 06:30 13:30hrs

To apply for this role, please send your CV and Cover Letter in English to

intelligence-hr@thirdbridge.com

Company Overview

Third Bridge Intelligence is an independent research firm who produce research reports on a wide range of different markets and industries across the globe. Intelligence is part of the wider growing Third Bridge group which currently has seven offices located around the world.

Position Overview

We are looking for results-driven Japanese-speaking candidates to join us on a project-by-project basis within our Intelligence Reports division. Our intelligence reports seek to provide our clients with hard to reach information, to provide them with the competitive edge they need and to assist them in understanding and tracking trends within a specific sector.

Your responsibility will be to conduct high-quality, in-depth telephone interviews with experts in different sectors, to uncover the latest trends and key drivers of an industry. The information that you discover, will be the foundations of the research that our clients will use to make key investment decisions.

Your Japanese should be at native level, and written and spoken English must be fluent and you should be able to interpret live-time into English when needed.

Responsibilities
- Telephone respondents from contact list with limited numbers, and convince respondents to participate in an interview
- Navigate gatekeepers and negotiate pushbacks to reach the person who is able to address our questions
- Guide respondents through a set of quantitative and qualitative questions
- Translate answers from respondents language to English, capturing detail, meaning and context.
You will be able to engage in a knowledgeable discussion with respondents in a professional and personable manner in order to ensure respondents are happy to be re-contacted
Keep an accurate record of all contact with respondents, results and responses of your interviews.
Skills
- Successful candidates must speak Japanese fluently with an understanding of native dialects.
- Excellent communication skills, articulate and confident with great telephone manner
- Target driven with a deep pride in the quality of work
Enjoy the challenges of cold calling and speaking to new people. You should be sharp, persistent, polite and professional.