Full-Time Customer Service Operative - Japanese

Do you want to work for one of London Stock Exchange Group’s 1000 Companies to Inspire Britain?

Rarewaves is a vibrant, online retail company looking for an individual to become part of our continuously growing team based in Chiswick, London. We are one of the UK’s fastest growing technology companies, having been ranked 19th fasting growing company in the Sunday Times TechTrack 100 and won the Queens Award for International Trade 2018. We primarily sell Music, DVDs, Books, Video Games, Merchandise and Electronics online through our various partners such as Amazon, eBay, FNAC & our own website.

Your job will be to help provide the best possible service to our customers. Providing aftercare to our customers via email.

As an applicant you will have:

Ability to speak and write in English and in Japanese (Mother tongue)
Excellent Computer & Typing Skills
Ability to write formal emails in a polite manner
Previous customer service experience preferred, though not essential
An ability to learn and implement knowledge quickly and accurately
Training will be provided for this role.

Contract type: Full-time, Permanent

Salary: Dependant on previous experience

If you are interested in applying for this position, please contact Victoria with a copy of your CV and a short covering letter explaining why you feel suited to this position.

Job Type: Full-time

Salary: £22,000.00 per year

COVID-19 considerations:
We provide masks and hand sanitisers.
Employees are tested (covid-19 test) twice a week in the office.