VISITOR EXPERIENCE ASSISTANT

HOURS
Shift work Sunday to Saturday (committing to weekends weekly) Full Time / Part Time position.

MISSION
Increase the awareness of all aspects of Japan and Japanese cultures and foster partnerships between the peoples of Japan and the UK and create future sustainability.

PURPOSE OF THE ROLE
The Visitor Experience Assistant is an important part of the visitor-facing team having responsibility to ensure, through providing exceptional standards of visitor experience, that all Japan House London guests are welcomed warmly, encouraged to learn about and engage with the exhibitions and programmes, have a safe and enjoyable visit and collect visitor survey data. They will offer visitors a variety of personal attention and services, information and products to enhance their visit in an animated, courteous and informed manner. They will also support the security presence in all public spaces and ensure that the Health and Safety Policy is adhered to. This will include managing visitor flow, being alert to potential hazards, and responding to a variety of needs, especially by being aware of opportunities to enhance the Japan House London experience for young families, school groups and those with disabilities.

**HOW TO APPLY**
Please access the link below:
https://www.japanhouselondon.uk/jobs/visitor-experience-assistant-2/