Japan House London/Visitor Experience Assistant募集

ジャパンハウスは、世界の方に日本文化、芸術、デザイン、食文化、イノベーション、最新技術、工芸等を幅広く広め、深く知っていただく事をミッションとした文化施設です。
ジャパンハウスにお越しになる全ての方を温かくお迎し、会話を通じてお客様に施設内の展示やイベントについて学び、楽しんで頂けるよう、日本のおもてなしを表現する最高のサービスを提供するスタッフ（ビジターエキスペリエンスアシスタント）を募集します。
接客、カスタマーサービス、ホスピタリティ業界の経験がある方、日本文化やものづくりに興味がある方はぜひご応募ください。
詳細は下記ジャパンハウスのウェブサイトをご覧ください。
締め切りは2月6日、ご応募、ご質問などはジャパンハウスウェブサイトからお願い致します。

https://www.japanhouselondon.uk/jobs/visitor-experience-assistant-2/

Hours: Shift work Sunday to Saturday (committing to weekends weekly)
Closing Date: 6 February 2023

【MISSION】
Increase the awareness of all aspects of Japan and Japanese cultures and foster partnerships between the peoples of Japan and the UK and create future sustainability.

【Purpose of the Role】
The Visitor Experience Assistant is an important part of the visitor-facing team having responsibility to ensure, through providing exceptional standards of visitor experience, that all Japan House London guests are welcomed warmly, encouraged to learn about and engage with the exhibitions and programmes, have a safe and enjoyable visit and collect visitor survey data. They will offer visitors a variety of personal attention and services, information and products to enhance their visit in an animated, courteous and informed manner. They will also support the security presence in all public spaces and ensure that the Health and Safety Policy is adhered to. This will include managing visitor flow, being alert to potential hazards, and responding to a variety of needs, especially by being aware of opportunities to enhance the Japan House London experience for young families, school groups and those with disabilities.

HOW TO APPLY
Please access the link below:
https://www.japanhouselondon.uk/jobs/visitor-experience-assistant-2/