【ITシニアインフラエンジニア】大募集！
【主な業務】
- Deliver quality engineering services for day-to-day support and system integration projects as a team member with IIJ Europe staff and/or 3rd party engineers.
- The engineering services include IT support such as ticket logging, technical support of PCs, servers, network, security and other associated devices and responding to the alerts from the monitoring system alerts. Such IT support will be provided via telephone, email, online tickets & in-person.
- Escalate the incidents/tasks to the relevant parties to ensure the prompt and satisfactory resolution of the support cases.
【求めるスキル・ご経験】
Essential:
- A couple of years or more technical support experience in IT infrastructure industry
- Excellent communication skill with clients, end users and third parties
- Good documentation skill (Technical documents, customer reports)
- Good team player/Project member
- Highly proficient in Microsoft Office products (Outlook, Word, Excel, Power Point)
- Understand basic networking (LAN, WAN or Wi-Fi) and PC basic technical knowledge(Control Panel, Command Prompt)
Desirable:
- Good knowledge of Windows OS 10 & 11
- Support experience of Users/Group management in AD, Print management or Shared folders etc
- Support Experience Windows Server OS: 2016/2019/2022
- Experience Server administration: DNS, DHCP, DFS
- Knowledge of Microsoft 365
- LAN/Wi-Fi/WAN network support/troubleshooting
- Knowledge of IP phone system
- 2 year or more experience in Japanese company
【勤務地】
• City, London
【給与】
• £ 28,000以上（ご経験により応相談）
【勤務時間他】
• 月～金 8時30分～17時00分、37.5時間/週
• 有給休暇20日（試用期間中は利用制限あり）
• ハイブリッド勤務 （ *試用期間中は出社を基本として頂く場合もあります ）
• 交通費補助制度あり
• ボーナス制度あり
【応募方法】
ご応募頂ける場合には、CVを添付の上、人事（hr-uk@eu.iij.com）にご連絡下さい。
メールでのご応募のみ受け付けさせて頂きます。
【応募資格】
英国にて就労可能なビザをお持ちの方。
なお、恐れ入りますが、書類選考を通過された方にのみご連絡させて頂きます。
どうぞご了承下さい。
