Snow Peak London St. James. Retail associates.

Snow Peak London St. James is looking for camping and outdoor enthusiasts to join our growing team.

We're looking for avid campers who enjoy building meaningful connections with their customers and the outdoors.

Requirements:
*Retail or Hospitality experience.
*Right to work in the UK or 1+ year left on your Visa.
*Strong English communication.
*Outdoor experience and Love for the outdoors.

See below for a brief outline of the role (Subject to changes):

About the role:
As a Retail associate, you’ll become a brand ambassador to help lead the success of our flagship store on Regent Street, London. Reporting to the store manager, assistant store manager and supervisors, your key responsibilities include; assisting with day to day running of the store, operations assistance and providing exceptional customer experiences with the goal of building a community of people who want to camp with us!

Service & Community:
*Ensure all service and sales expectations set by the store manager are met consistently with no missed opportunities.
*Be proficient in providing a range of hot drinks and other refreshments from the café for customers.
*Follow-up with customers following their purchases or adventures.
*Ensure all customers are invited to receive our community newsletter.
*Build relationships with customers through sharing stories, photos, advice and personal experiences.
*Build on our catalogue of recommended campsites.
*Process customer transactions efficiently with excellent point-of-sale/cash-handling accuracy.

Operations:
*Ensures deliveries are checked off, priced, activated, and put away in a timely manner.
*Ensures sales floor is appropriately stocked, replenished and priced.
*Maintains store visual merchandising standards.
*Responsible for cleanliness of both customer facing and back of house areas.
*Ensures daily reporting is accurate and completed.

Specialised skills / knowledge / experience:
*Previous outdoor retail experience.
*Extraordinary customer service.
*Passionate about camping and the outdoors.
*Keen to host and camp with internal and external partners & community members.
*Familiar and comfortable with camping & outdoor activities in all seasons and weather conditions.
*Strong verbal and written communications skills.
*Possess strong organizational and time management skills.
*Basic knowledge of operating personal computers, POS systems, and various software packages including MS office.

To apply, please send your CV and cover letter to: ollie.puttick@snowpeak.co.uk

Due to the high volume of applicants, we will only contact those who pass the initial screening and will be invited to an interview.