☆ゲーム好き必見！ 在宅のカスタマーサポート兼翻訳者大募集中☆

Sohoにある英国のゲーム会社 Space Ape Gamesでは、現在日本語ネイティブのコミュニティー・カスタマーサポート兼翻訳者を募集しております。

モバイル、コンソールに限らずオンラインゲーム好きの方、オンラインサービスのカスタマーサポート経験者の方で、日本語と英語を仕事で使える方を探しています。

以下をご覧いただき、条件を満たしている方のご応募をお待ちしております！
以下の条件にすべて当てはまらない場合も、お気軽にご応募ください！


REQUIREMENTS

Specifically, we are looking for someone with the following:

- Exceptional communication skills in English
- Confident in reading, writing and conversing fluently in Japanese (you will be required to submit a writing sample and take a language test)
- Deep customer understanding and passionate customer advocacy
- Prior experience with at least one CRM system (specifically Desk.com but we will accept Zendesk, Helpshyft, Freshdesk or other comparable systems).
- Previous experience in Community/Customer service.
- A passion for gaming and gaming communities
- Ability to operate as an effective individual contributor as well as a collaborative team member.
- Entrepreneurial spirit and a drive to achieve outstanding results
- Self-starter with very strong work ethic and commitment to exceptional results
- Flexibility
- Working hours will vary and include late evening and/or overnights
- Weekends are required


Bonus Points

- An avid mobile gamer, especially strategy games.
- Keen knowledge of strategy mobile games players and culture
- Previous experience in localisation or translation (English to Japanese). Customer/end user facing translation experience is a plus.
- Prior experience in video games industry, social media, and content marketing
- Already playing Rival Kingdoms, Samurai Siege or Transformers: Earth Wars (you will be tested).


応募方法：こちら（https://www.workable.com/j/21466FCD25）のページから(すべて英語で)ご応募ください。
応募時にmixbで求人を見た旨をCover Letter内に明記いただきますようお願いします。
書類選考通過者のみに追ってご連絡させていただきます。

よろしくお願いいたします。