Customer Service - Japanese Speakers

Cunard are holding an assessment day onboard Queen Elizabeth in Osaka on 22nd March 2018.

I am recruiting to fill Japanese Host/ess vacancies onboard our 5 Star luxury Cunard vessels.

It is of paramount importance to us that our guests have a magnificent experience whilst on board our Cunard ships.

To ensure the highest level of service is delivered to our international guests it is essential that you are fluent in Japanese and English. This is a highly visible role that will involve translating verbal announcements and written documentation, arranging and/or assisting in events and tours, assisting the Social Host/ess in a varied range of guest based events and leisure opportunities, and acting as a specialist point of contact for the international guests.

To be considered a suitable applicant for this role you must have the following core knowledge and skills:

Fluent in Japanese and English languages with experience of translating verbal and written communication
Previous hosting/liaising experience, preferably on board ships or in a leisure, tourism and hospitality based environment
Excellent communication skills
A friendly, outgoing and confident personality
Excellent administration/IT skills

This is a fantastic opportunity to work for one of the world’s leading Cruise brands on a season basis. Life on board involves working 10 hours a day, 7 days a week, your ten hours will be split between morning, afternoon and evening activities.