Tabio E-Commerceパートタイムスタッフ急募

靴下屋でお馴染みのTabio UK支店にて、E-Commerceパートタイムスタッフを募集しております。
下記英語版の募集要項をご確認ください。

[Tabio UK] E-commerce Admin - Job Description

The Company
Tabio is a luxury Japanese clothing brand that has expanded overseas to branches in Europe, North America and Asia. You would join the growing UK branch as a part-time e-commerce assistant to support the online store's growth.
This is a unique opportunity to work in a close-knit team and make big contributions from your first day.
Purpose of the role
We are looking for a part-time e-commerce admin to join our team for customer service and shipping at the Tabio UK online store. We seek a self-motivated individual with keen attention to detail, independence, and innovative thinking to support our business's rapid growth.

This position is strongly suggested for those interested in entering the fast-growing world of e-commerce. You will work closely with the online team and will have some contact with the in-store team.

The day-to-day life in the role will involve customer service, preparing orders and packing them to deliver, amongst ad-hoc activities. It is a fast and fun environment that will involve creativity and the growth of your knowledge of the e-commerce world.

★You need to be able to commute to our store in Central London.

Salary and Holidays
● Permanent Role.
● Working Hours: Monday-Tuesday & Friday (24 hrs per Week).
● Salary: £12.35ph (Probation) £13.15ph (After Probation).
● Holidays: Pro Rata.
● Additional commission when sales targets are reached.

Job Description
● Pick, pack and dispatch online orders.
● Respond to daily online customer service enquiries via email and on company social accounts.
● Answering phone calls.
● Handling returns, organising exchanges and refunds.
● Organise and maintain online stock/ Stock control.
● Product ordering for special requests.
● Performing regular inventory checks.
● Assist the team with creating social media content as needed.
● Assist with product registry as needed.
● Ad-Hoc Support.
● Assist with Blogs / NL as needed.

Essential Requirements
● Positive and creative individual who can work collaboratively and independently.
● Basic understanding of shipping services.
● Excellent English written and verbal communication.
● Customer service experience.
● Comfortable working in a busy environment and on your own.
● Able to complete repetitive tasks with attention to detail and accuracy.
● Right to live and work in the UK.
● Sponsorship is not available.

Desirable
● Shipping operations experience.
● Knowledge of E-commerce systems.
● Interest in the fashion industry.
● Customer service experience.

Benefits
● Staff discount.
● Holidays.
● Bonus Commission pay (upon hitting the monthly sales target).
● Staff Uniform (free items per month).
● Full training on the role (equipment / and knowledge of sales & marketing).

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