Customer Service Internship

Real hands-on work experience

12 weeks, 24 hours per week

What to expect

You will shadow a senior colleague in their everyday work. From day one you will be given own tasks and responsibilities. You will also have a personal learning plan which we will create together with you. The position is based in our school office

How will you learn

You will have an opportunity to develop communication skills, team work and customer service skills. You will learn through observation of experienced colleagues and through your own tasks. You will get guidance and feedback from our managers. Depending on your goals the intenship may include some areas of marketing.

What will your responsibilities include
Providing outstanding customer service
Receiving phone calls
Face-to-face and online customer service
Student recriutment
Identifying customer needs and matching our service offer accordingly
Clear communication with customers and colleagues
No cold-calling

We offer:
On-the-job training in customer service
Work in a professional and friendly environment
Internship profile based on your individual goals and a learning plan set together with you
Opportunity to learn from experienced colleagues

Requirements:
Minimum intermediate level of English
Friendly personality
Reliability and punctuality essential
Attention to detail
Proactive attitude
Professional working manner
Background in marketing / business / customer service a plus but not a must

At the end of the intenship you will be considered for a salaried position.